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Site Index Before leaving home Information

Before leaving home

Before arriving at ISMETT, please check this list of important details.

Contact or call ISMETT, International Patient Services Office, at +39.091.605.6593, one week before leaving home to confirm all medical appointments.
Contact or call the ISMETT - International Patient Representative at +39.091.605.6593 to schedule the airport pickup and confirm hotel reservations in Palermo as soon as date of arrival is known.
If the patient needs an interpreter, has he/she requested one?
Call or visit the Italian embassy/consulate in his/her country of residence to obtain the appropriate visa to enter Italy. For assistance in obtaining required letters from ISMETT, contact the ISMETT - International Patient Representative.
The patient must bring a copy of all medical documentation pertaining to procedures, tests, surgical operations, laboratory work, and medical care that the patient has undergone prior to his/her arrival at ISMETT.
We recommend that the patient carry his/her medical records, films and medications with him/her in case checked luggage is lost or delayed.
It is helpful for the patient to obtain a letter of referral from the patient's primary care physician summarizing the patient's diagnosis and course of treatment.
The patient should bring a list of all currently prescribed medications - stating the generic, or chemical name, not the brand name.

UPMC's International Patient Representative

Prior to the patient's arrival in Palermo, a representative of UPMC International Patient Services will be assigned as his/her contact. This person will help to address any pretreatment concerns and will serve as a liaison between the patient, ISMETT, and the community. Your ISMETT representative will be able to advise you in accomplishing the tasks of the checklist above.

When You Arrive at ISMETT

Prior to the first medical appointment, the ISMETT - International Patient Representative will:

Register of the patient's visit
Reconfirm all medical appointments
Review any special precautions such as fasting

Confirm of all financial matters

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University of Pittsburgh Medical Center ISMETT Brochure (260 kb)